SYNPEPTIDES / RESEARCH & INFORMATION
Returns and Refunds
How to raise content issues or enquiries relating to an existing transaction.
Research-library access
The public educational pages have no access fee or subscription charge. If a page is inaccurate or inaccessible, send a correction or technical enquiry through Contact.
Existing product orders
Include the order reference and the issue when contacting support. Requests need to be assessed against the order-specific terms and applicable legal rights. Do not send goods to an address without receiving the relevant instructions.
Scope of this page
This page does not invent a return window, restocking fee or refund promise for existing transactions. It does not limit mandatory consumer rights. Keep the original order confirmation and any relevant correspondence.